Terms of service

Effective 22 October 2026.

1. The licence

When you buy KeepHOA, you receive a non-exclusive licence for one association to use the application. The licence is for one year and renews each year for as long as you keep it. Everyone who serves on that association's board may use it at no extra cost. The licence covers every feature and its updates.

The price is $149 a year. For the first 100 associations to buy, that price is locked for as long as you stay, meaning for as long as the licence keeps renewing. After the first 100 associations, the price is $199 a year. Autopilot, the optional add-on, is $49 a year, and its first year is included with a founding licence.

Licence purchases and renewals are paid through Dodo Payments, which acts as the seller of record for the payment: it charges you, adds any sales tax that applies, and issues the receipt. Nothing is charged automatically; you renew by hand when you choose to.

You may not resell, sublicense or redistribute the software, or attempt to create or share licence keys.

2. Trial and what happens after it

New books come with a 30-day trial of everything, with no card and no account. If the trial ends and no licence has been entered, or a licence is not renewed, the application stops recording new entries. It continues to open your books, display them, produce every report and export your data, permanently. We will not withhold your records to encourage a purchase or a renewal.

Stop renewing and you can still view, print and export everything. Only recording new entries locks.

3. Guarantee and refunds

Reconcile your first month and produce a board packet within 30 days, or I refund every dollar. Your books stay in your own Google Drive either way.

To claim it, write to support@keephoa.com within 30 days of purchase.

4. Your responsibilities

• The books are yours. You enter the data and you are responsible for its accuracy, and for the financial statements your board relies on.
• Backups. Your records live on your device and in your own Google Drive. Keeping them safe, including who you share them with and who owns the Google account that holds them, is up to you. The application will help, but it cannot recover records you have deleted.
• Legal and tax obligations. Associations have reporting, audit, reserve-funding and tax obligations that vary by state and by governing documents. Meeting them is the board's responsibility.

5. What KeepHOA is not

It is software, not a service, and not professional advice. We are not accountants, auditors, attorneys or a property manager. Nothing the application produces is a substitute for advice from a qualified professional, and no report it generates constitutes an audit or a review.

6. Warranty and liability

We build this carefully. The accounting engine is tested extensively, and its figures have been verified independently against a full year of a real-shaped association's books. Even so, the software is provided "as is", without warranties of any kind, express or implied, including fitness for a particular purpose.

To the maximum extent permitted by law, our total liability arising from your use of KeepHOA is limited to the amount you paid for your licence. We are not liable for indirect or consequential losses, including lost records, financial misstatements, penalties or disputes within your association.

Some jurisdictions do not allow certain exclusions, in which case those exclusions do not apply to you.

7. Google Drive

Connecting Google Drive is optional and is governed by your own agreement with Google. We are not responsible for Google's availability, for changes Google makes to its services, or for files you delete or share within your Drive. How the application uses Drive is described in our privacy policy.

8. Changes to the software

We will keep improving KeepHOA. We may add, change or retire features. We will not make a change that takes away your ability to open, read and export the books you already have.

9. Ending the agreement

You may stop using the software at any time; your records remain yours and readable. We may end your licence only if you breach these terms materially, for example by redistributing the software or tampering with licence keys, and in that case we will refund the unused value where it is fair to do so.

10. Governing law

These terms are governed by the laws of India. Nothing here removes any consumer rights you have under the law where you live.

11. Contact

Questions about these terms: support@keephoa.com.