Terms of service
In plain terms. You buy a licence for your association to use the software. The software runs on your device and your records stay with you. We'll do our best to make it correct, but the association's books remain the board's responsibility, and we are not your accountant.
1. The licence
When you buy KeepHOA, you receive a perpetual, non-exclusive licence for one association to use the application. Everyone who serves on that association's board may use it, at no extra cost, for as long as the association exists. The licence covers version 1 and its updates.
You may not resell, sublicense or redistribute the software, or attempt to create or share licence keys.
2. Trial and what happens after it
New books come with a 30-day trial of everything, with no card and no account. If the trial ends and no licence has been entered, the application stops recording new transactions. It continues to open your books, display them, produce every report and export your data, permanently. We will not withhold your records to encourage a purchase.
3. Refunds
If KeepHOA isn't right for your association, write to us within 30 days of purchase and we'll refund it. You do not need to justify the request.
4. Your responsibilities
- The books are yours. You enter the data and you are responsible for its accuracy, and for the financial statements your board relies on.
- Backups. Your records live on your device and in your own Google Drive. Keeping them safe — including who you share them with, and who owns the Google account that holds them — is up to you. The application will help, but it cannot recover records you have deleted.
- Legal and tax obligations. Associations have reporting, audit, reserve-funding and tax obligations that vary by state and by governing documents. Meeting them is the board's responsibility.
5. What KeepHOA is not
It is software, not a service, and not professional advice. We are not accountants, auditors, attorneys or a property manager. Nothing the application produces is a substitute for advice from a qualified professional, and no report it generates constitutes an audit or a review.
6. Warranty and liability
We build this carefully. The accounting engine is tested extensively, and its figures have been verified independently against a full year of a real-shaped association's books. Even so, the software is provided "as is", without warranties of any kind, express or implied, including fitness for a particular purpose.
To the maximum extent permitted by law, our total liability arising from your use of KeepHOA is limited to the amount you paid for your licence. We are not liable for indirect or consequential losses, including lost records, financial misstatements, penalties or disputes within your association.
Some jurisdictions do not allow certain exclusions, in which case those exclusions do not apply to you.
7. Google Drive
Connecting Google Drive is optional and is governed by your own agreement with Google. We are not responsible for Google's availability, for changes Google makes to its services, or for files you delete or share within your Drive. How the application uses Drive is described in our privacy policy.
8. Changes to the software
We will keep improving KeepHOA. We may add, change or retire features. We will not make a change that takes away your ability to open, read and export the books you already have.
9. Ending the agreement
You may stop using the software at any time; your records remain yours and readable. We may end your licence only if you breach these terms materially — for example by redistributing the software or tampering with licence keys — and in that case we will refund the unused value where it is fair to do so.
10. Governing law
These terms are governed by the laws of India. Nothing here removes any consumer rights you have under the law where you live.
11. Contact
Questions about these terms: support@keephoa.com.